Not sure how much to tip when faced with the payment screen on your iPad? finance is cool Founder and CEO Haley Sachs has some advice.
since the pandemic Chips skyrocketed—In a typical setting, 90% of customers will tip 15% or more in 2022. And more and more iPads are greeting customers in service establishments such as restaurants, coffee shops, and even beauty salons. Often he will direct the user’s attention to different tip options (usually he is 10%, 15%, 20% or more).
However, some customers are starting to refrain from tipping big. The main reason for this is that the staff feel they are being asked to tip because they are standing behind a screen, and in some cases there is unsatisfactory or no actual service at all. It’s for
Sachs says this reaction is often known as “fall fatigue.”
Sachs, who goes by the name of “Mrs. Dow Jones” on TikTok, told Yahoo Finance Live (video above) that people “don’t want to look cheap,” especially when using the iPad tipping screen at the top of long lines. said. Customers. It’s a stressful moment, she said, and it’s also one sign of a widespread increase in tipping that began during the pandemic with the emergence of alternative tipping methods to regular tipping cups.
“[D]We’ve all become more generous during the pandemic because we’ve been so grateful to our delivery drivers and restaurant workers,” Sachs said. “It was a very uncertain time, so we made the most of our tip, and now that is expected.”
So what are the current guidelines? It depends on the type of service.
For coffee shops, Sachs said customers should tip 20% if they buy a “complex drink” and $1 or $2 if they just buy a cup of black coffee. Tipping for table service in restaurants has increased from the acceptable 15% to 20% to 20% to 25%, she added.
While these services are experiencing “tipflation,” Sachs said other sectors are following the same etiquette as before the pandemic. At salons, customers are still required to tip main stylists 20% and assistants between $5 and $10, she said.
Ms. Sachs said she often tips delivery workers $5 or 20%, whichever is higher, and increases the tip if the weather outside is bad. The average tip for movers is 20%, but Sachs recommended handing out food and drink to those who can’t afford it.
Regardless of the employee category, customers occasionally encounter worse than expected service. Sachs said the best response in such a scenario would be to assess whether the mediocre service was caused by inappropriate human behavior or by unintentional mistakes in the service. .
“If they’re racist towards you, or aggressive towards you, or completely ignoring you, if it’s like that, absolutely nothing.” Don’t even tip them, it’s just human behavior,” Sachs said. “But if the order gets messed up or something like that, it’s not fair to take it as a tip.”
Regardless of the standard, Mr. Sachs said, “Tips are the standard.”
“People think it’s a decision like that, but if you’re eating out somewhere, you shouldn’t be eating out if you can’t afford to tip,” she said.
But remember, diners, tipping in cash is always a good idea.
Jared Mitovich is a writer for Yahoo Finance. follow him on twitter @jmitovich
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